How we handle your information
A short letter about what we keep when you call or send the form, who sees it, and how to ask us to delete it.
We'll keep this brief, because we hold very little about you to begin with, and we'd like you to understand all of it.
What we keep, and what we do with it
When you send the estimate form or ring the office, we keep whatever you chose to share: your name, a phone number, your ZIP code, the kind of tree work you have in mind, and any notes you typed or mentioned on the call. Our phone system also logs the number you dialed from, and the conversation may be recorded so the person who calls you back has the details straight. One request: please don't type bank or card numbers into the form. We never ask for them and we don't want them.
Everything you give us serves one purpose, which is getting back to you about your tree, pricing the job, putting it on the calendar, and checking in afterward. To do that we might phone, text or email you. That's where it ends. We don't sell your details, and we won't send you promotions on behalf of businesses that have nothing to do with us.
Inside the company, your request is seen by our office and by the crew that's assigned to your job. Behind the scenes we rely on everyday vendors to keep things running, such as the phone service, the scheduling tool and the company that hosts this website, and each of them touches only the slice of data it needs to do its part. If a law or a court order requires us to hand something over, we'll comply.
As for the website itself: we count visits with a cookieless, privacy-first analytics tool so we can see which of our pages Georgetown homeowners actually find helpful. It doesn't follow you around other websites, and it never assembles any kind of ad profile about you.
Your say in all of it
Tell us to stop reaching out and we will, whenever you ask. You can also ask what's on file for your request, and ask us to wipe it. Write to hello@georgetowntreeco.com or phone (737) 252-6633 and we'll take care of it. We may revise this letter from time to time, and the version posted on this page is always the one that counts.
Georgetown Tree Co., Georgetown, TX 78626