Who you'll be dealing with
Four roles stand between your first call and a clean yard. Here's what each one does for you.
Whoever picks up the phone
Someone answers at any hour. First it's an automated assistant, which takes your name, your number and what's going on with the tree. Then a person rings you back: inside a few minutes if the tree is on a structure, inside the hour if it isn't.
The person who prices the job
Our estimator walks the lot and reads the tree: the lean, any decay, the condition of the roots, and what it would land on. Then they write the price. Wondering if the tree truly has to go? Ask, and the answer will be honest.
The crew lead on the day
Runs the removal or the trim from start to finish: climbing or bucket, the rigging, the drop zone, the chipping and the cleanup. Before the truck pulls out, they walk the yard with you.
Back at the office
Checks whether your job needs a permit, lines up a crane when the tree calls for one, and makes sure there's a current certificate of insurance you can read before anyone leaves the ground.
Who swings the saws
Georgetown Tree Co. is operated from right here in Georgetown, TX, and the work is done by independent, insured local crews we partner with rather than by the people behind this website. You'll be told which crew is coming before anything goes on the calendar. That arrangement is explained in everyday language in our referral marketing disclosure, and the about page describes how we decide who to work with.
Prefer a human?
Whenever you'd rather talk to a person, say so and a real one will ring you back, no recording. Dial (737) 252-6633, or drop a line to hello@georgetowntreeco.com.